By Jeffrey M. Kaplan
While AWS has made it economically feasible for established ISVs to host their legacy applications in the cloud, it is only partially fulfilling the expectations of their customers. Unfortunately, hosting customers’ apps in the cloud doesn’t equate with delivering true SaaS solutions. Hosted apps still don’t satisfy the user-centric qualities that are being set by true SaaS applications.
When the Software as a Service (SaaS) idea emerged from the embers of the failed Application Service Provider (ASP) model of the past, pioneers of the new generation of software solutions pointed to its multitenant architecture as the critical differentiator that would make it more scalable, economical and successful than its predecessor